Complain about conclusion of agreement
If you have a complaint about the establishment of an agreement? Report this as soon as possible. We give at least 14 days after receipt of the complaint a response.
Complaints about the property
If you come during your stay in one of our accommodations something against what could be improved? Please contact directly with the relevant landlord, manager or key holder. Contact details can be found on your contract. Take into account the conditions of the landlord and with the following general provisions ::
To file a complaint with the Dispute Thuiswinkel, you can do so via the website of the arbitration board: www.sgc.nl